About Us/Terms and Conditions

We are based out of Bentonville, Arkansas. The owner of Forged Concepts that daily drives his Dodge Challenger Scatpack, grew tired of not having any decent custom badge choices. This prompted him to begin Forged Concepts and enter the Custom Badge game Head First!

Forged Concepts was established on January 1st, 2019 and is already creating a huge impact in the car community with our custom art badges! We have even been featured on 1320’s YouTube videos, just days after starting our business!

So if you'd like something completely outside the box and didn’t know where to begin, let us work with you to create a badge that is truly one of a kind!

 Business Days

We are open three days a week. Those days are Mondays, Tuesdays, and Thursdays. We manufacture all day on those three days, And on Wednesday and Friday we work remotely as we use those days to design custom orders on the computer and do not manufacture those days. We are closed on the weekends. For instance, if your order states that it takes 14 days to fulfill, We only count Monday, Tuesday and Thursdays as business days Since we are not in the shop Wednesday and Fridays.

Returns | Cancellations
Our policy states that once an order is placed it cannot be refunded for Any reason as each order is considered a custom order whether it’s a custom badge or not, as each order is made just for you. 

No exceptions to refund any order.  If you have an issue definitely bring it to our attention and we’ll try to help resolve any issues  but an order cannot be refunded but only replaced if there is a valid reason we feel it should be replaced. Please report any shipping damages within 3 Days of receiving your order and we will replace anything that was damaged or contains any manufacturing defects free of charge. We do not provide refunds for damages, only exact replacements. 

Redelivery
In the event you provide an incorrect address requiring redelivery of your order, you are responsible to provide the purchase of a new shipping label of $10 as that is what USPS charges. We are not responsible for incorrect addresses so please ensure you input the correct address at the time of purchasing. Refunds/Cancellations will not be honored in this event. It is the customer that types in the address at purchase, not us, so please be accurate and thorough.

Right To Refuse Service

We reserve the right to refuse service to anyone, at anytime without providing reason. Additionally, We reserve the right to cancel and refund any order without providing reason. In the event an order is canceled, you will be refunded in Full. 

DISCLAIMER

Items on this website, unless otherwise stated, displayed in conjunction with or involving the use of any recognized trademark or copyright, are not represented as being approved by or affiliated with their respective owners, nor or they represented as being available for purchase. Images found on this website are for informational display purposes only. Any person submitting a request for such items, will be asserting themselves to have express permission from the mark owning company.